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FAQ

Answers to the most common questions about Krotos products, licensing and setup.

How do I activate Krotos Plugins?

How do I start my demo?

I put in the wrong iLok ID at checkout/didn't have an iLok when I purchased, can I get a license?

Dehumaniser Lite, Pro or Pro Extended gets stuck on the 'Loading' screen on OS X

Is there an educational discount?

What is the Krotos Sound Design Bundle? If I already own a Krotos product, can I upgrade to it?

I have a coupon code. Where can I redeem it?

How do I redeem Krotos software purchased from a reseller?

My computer has died, how can I retrieve my iLok licence?

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