
We'll get straight to it, because its very simple.
You buy something during our Black Friday sale, you automatically get entered into a competition to win back what you paid for your order. That's it.
Three winners will receive a full refund of their order. Subscriptions get their first year refunded.
No value limit. You get your money back, and of course you get to keep everything you ordered.
Made a purchase before you saw this? Don't worry! ALL orders, including those already placed since the start of our Black Friday 2025, are automatically added in...you don't need to do anything!
We’ll select and notify the three winners via email within 7 days after the promo ends.
Winners will also be announced on our social channels. So keep an eye on your inbox - you might be getting a very happy surprise!
Terms and Conditions
Krotos “Win Your Order Back” Promotion Terms & Conditions
1. Promoter
This promotion is run by Krotos Ltd, 20 Charlotte Square, Edinburgh, United Kingdom.
2. Promotion Overview
During our Black Friday Sale event, up until 3rd December 2025 (11:59pm UK time), all customers who make a qualifying purchase during the Krotos Black Friday event will be automatically entered into a prize draw to win their entire order refunded.A total of three (3) winners will be selected.
3. Eligibility To be eligible, you must:
Existing Black Friday purchases made from the start of the Black Friday event up to 11:59pm on 3rd December 2025 are automatically included.
No additional action is required to enter.
4. What You Can Win
If selected, the winner(s) will receive a full refund of the order they placed during the promotional period, subject to the following guidelines:
Refund applies to: The total order value, including bundles, individual plugins, sound libraries, or multiple items in a single transaction.
Orders of any value - no price cap.
For subscription products: The refund applies to the first year only.
Any future renewal payments after the first year are not included in the prize.
For perpetual/one-time purchase products:You will receive a full refund and keep permanent access to all items included in the order.
Exclusions & Clarifications
Refund applies only to the winning order made during the promo period.
If a winner purchased multiple orders during the period, the highest-value order will be refunded.
5. How Winners Are Selected
Three winners will be chosen at random via a secure drawing system.
The draw will take place within 7 days after the promotion ends.
Winners will be contacted via the email address provided at checkout.If a winner does not respond within 14 days, a new winner may be selected.
6. How Refunds Are Issued
Refunds will be processed to the original payment method used.
Processing times depend on the customer’s bank/payment provider.
Refunds are non-transferable and cannot be exchanged for credit or alternative products.
7. General Terms
Krotos reserves the right to verify the validity of entries and disqualify entrants for tampering, misconduct, or fraudulent purchases.
Krotos reserves the right to amend or withdraw the promotion in the event of unforeseen circumstances, without prior notice.By participating, entrants agree to these Terms & Conditions.This promotion is governed by the laws of Scotland, UK.
8. Questions?
For queries regarding this promotion, contact:Info@krotosaudio.com